Helpdesk Ticketing System Use Case Diagram

Subscribe our YouTube channel for latest project videos and tutorials Click Here

Posted By freeproject on July 24, 2017

This Use Case Diagram is a graphic depiction of the interactions among the elements of Helpdesk Ticketing System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Helpdesk Ticketing System. The main actors of Helpdesk Ticketing System in this Use Case Diagram are: Super Admin, System User, Client, Support, who perform the different type of use cases such as Manage Ticket, Manage Support, Manage Helpdesk, Manage Client, Manage Issue, Manage Tracker, Manage Ticket Type, Manage Users and Full Helpdesk Ticketing System Operations. Major elements of the UML use case diagram of Helpdesk Ticketing System are shown on the picture below.

The relationships between and among the actors and the use cases of Helpdesk Ticketing System:

  • Super Admin Entity : Use cases of Super Admin are Manage Ticket, Manage Support, Manage Helpdesk, Manage Client, Manage Issue, Manage Tracker, Manage Ticket Type, Manage Users and Full Helpdesk Ticketing System Operations
  • System User Entity : Use cases of System User are Manage Ticket, Manage Support, Manage Helpdesk, Manage Client, Manage Issue, Manage Tracker, Manage Ticket Type
  • Client Entity : Use cases of Client are Create Tickets, Add Comments, Check Status
  • Support Entity : Use cases of Support are Viiew Tickets, Search Clients, Change Status, Add Comments

Use Case Diagram of Helpdesk Ticketing System :

 Helpdesk Ticketing System Use Case Diagram
Get 6 diagrams only in 300/- or $6.99 USD.
Call or WhatsApp us on +91-8470010001 for more details.

Project Category

Related Usecase Diagrams

Cabel Operator Management System Use Case Diagram

Cabel Operator Management System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Cabel Operator Management System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Cabel Operator Management System. The main actors of Cabel...
Student Management System Use Case Diagram

Student Management System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Student Management System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Student Management System. The main actors of Student Management System...
Mobile Phone Billing System Use Case Diagram

Mobile Phone Billing System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Mobile Phone Billing System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Mobile Phone Billing System. The main actors of Mobile Phone Billing...
Traffic Controller System Use Case Diagram

Traffic Controller System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Traffic Controller System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Traffic Controller System. The main actors of Traffic Controller System...
Invoice Management System Use Case Diagram

Invoice Management System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Invoice Management System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Invoice Management System. The main actors of Invoice Management System...
 Billing And Inventory System Use Case Diagram

Billing And Inventory System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Billing And Inventory System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Billing And Inventory System. The main actors of Billing And...
 Alumni Information System Use Case Diagram

Alumni Information System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Alumni Information System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Alumni Information System. The main actors of Alumni Information...
Student Evolution System Use Case Diagram

Student Evolution System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Student Evolution System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Student Evolution System. The main actors of Student Evolution System in...
Car Insurance Management System Use Case Diagram

Car Insurance Management System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Car Insurance Management System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Car Insurance Management System. The main actors of Car Insurance...
Decision Support System Use Case Diagram

Decision Support System Use Case Diagram

This Use Case Diagram is a graphic depiction of the interactions among the elements of Decision Support System. It represents the methodology used in system analysis to identify, clarify, and organize system requirements of Decision Support System. The main actors of Decision Support System in...
Call FreeProjectz WhatsApp FreeProjectz