Helpdesk Ticketing System ER Diagram

Subscribe our YouTube channel for latest project videos and tutorials Click Here

Posted By freeproject on July 17, 2017

This ER (Entity Relationship) Diagram represents the model of Helpdesk Ticketing System Entity. The entity-relationship diagram of Helpdesk Ticketing System shows all the visual instrument of database tables and the relations between Support, Client, Ticket, Track etc. It used structure data and to define the relationships between structured data groups of Helpdesk Ticketing System functionalities. The main entities of the Helpdesk Ticketing System are Ticket, Support, Helpdesk, Client, Issue and Track.

Helpdesk Ticketing System entities and their attributes :

  • Ticket Entity : Attributes of Ticket are ticket_id, ticket_customer_id, ticket_type, ticket_date, ticket_description
  • Support Entity : Attributes of Support are support_id, support_name, support_mobile, support_email, support_username, support_password, support_address
  • Helpdesk Entity : Attributes of Helpdesk are helpdesk_id, helpdesk_ticket_id, helpdesk_name, helpdesk_number, helpdesk_type, helpdesk_description
  • Client Entity : Attributes of Client are client_id, client_name, client_mobile, client_email, client_username, client_password, client_address
  • Issue Entity : Attributes of Issue are issue_id, issue_developer_id, issue_tester_id, issue_title, issue_type, issue_description
  • Track Entity : Attributes of Track are track_id, track_issue_id, track_date, track_place, track_type, track_description

Description of Helpdesk Ticketing System Database :

  • The details of Ticket is store into the Ticket tables respective with all tables
  • Each entity (Track, Helpdesk, Issue, Support, Ticket) contains primary key and unique keys.
  • The entity Helpdesk, Issue has binded with Ticket, Support entities with foreign key
  • There is one-to-one and one-to-many relationships available between Issue, Client, Track, Ticket
  • All the entities Ticket, Issue, Helpdesk, Track are normalized and reduce duplicacy of records
  • We have implemented indexing on each tables of Helpdesk Ticketing System tables for fast query execution.
Helpdesk Ticketing System ER Diagram
Get 6 diagrams only in 300/- or $6.99 USD.
Call or WhatsApp us on +91-8470010001 for more details.

Project Category

Related Entity Relationship Diagram (ERD)

Online Travel Portal System ER Diagram

Online Travel Portal System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Online Travel Portal System Entity. The entity-relationship diagram of Online Travel Portal System shows all the visual instrument of database tables and the relations between Registrations Customer, Bookings, Users, Payments etc. It...
Contractor Management System ER Diagram

Contractor Management System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Contractor Management System Entity. The entity-relationship diagram of Contractor Management System shows all the visual instrument of database tables and the relations between Company, Timesheet, Contract, Salary etc. It used structure...
Canteen Management System ER Diagram

Canteen Management System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Canteen Management System Entity. The entity-relationship diagram of Canteen Management System shows all the visual instrument of database tables and the relations between Sales, Orders, Canteen, Food etc. It used structure data and to...
Car Service Center Management System ER Diagram

Car Service Center Management System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Car Service Center Management System Entity. The entity-relationship diagram of Car Service Center Management System shows all the visual instrument of database tables and the relations between Booking, Insurance, Car, Payment etc. It...
Human Resource Management System ER Diagram

Human Resource Management System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Human Resource Management System Entity. The entity-relationship diagram of Human Resource Management System shows all the visual instrument of database tables and the relations between Trainings, Departments, Employee, Salary Slip etc....
Civil Registrar System ER Diagram

Civil Registrar System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Civil Registrar System Entity. The entity-relationship diagram of Civil Registrar System shows all the visual instrument of database tables and the relations between Birth, Blocks, Civil, Civilization etc. It used structure data and to...
Patient Information System ER Diagram

Patient Information System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Patient Information System Entity. The entity-relationship diagram of Patient Information System shows all the visual instrument of database tables and the relations between Treatments, Doctors, Tests, Medicines etc. It used structure...
Shopping System ER Diagram

Shopping System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Shopping System Entity. The entity-relationship diagram of Shopping System shows all the visual instrument of database tables and the relations between Shopping Cart, Payment, Shopping, Delivery etc. It used structure data and to define...
 Student Grading Ranking System ER Diagram

Student Grading Ranking System ER Diagram

This ER (Entity Relationship) Diagram represents the model of Student Grading Ranking System Entity. The entity-relationship diagram of Student Grading Ranking System shows all the visual instrument of database tables and the relations between Exams, Results, Student, Merit List etc. It used...
Chat Application ER Diagram

Chat Application ER Diagram

This ER (Entity Relationship) Diagram represents the model of Chat Application Entity. The entity-relationship diagram of Chat Application shows all the visual instrument of database tables and the relations between User, Group Chat, Chat, Smiles Chat etc. It used structure data and to define the...
Call FreeProjectz WhatsApp FreeProjectz