Helpdesk Ticketing System

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Posted By freeproject on November 23, 2022

Introduction to Helpdesk Ticketing System Projects

Are you a computer science student looking for a project idea? A Helpdesk Ticketing System could be the perfect choice for you. This system helps manage customer queries and issues efficiently. You can find various Final Year Projects on Helpdesk Ticketing System that will not only enhance your skills but also add value to your resume. Whether you are looking for a Mini project download on Helpdesk Ticketing System or a Major project download on Helpdesk Ticketing System, there are plenty of resources available online.

Why Choose a Helpdesk Ticketing System Project?

Choosing a Helpdesk Ticketing System B.Tech Projects can be very beneficial. This project involves real-world applications, making it a great choice for Live projects on Helpdesk Ticketing System. By working on this project, you will learn How to develop Helpdesk Ticketing System from scratch. This experience will be invaluable when you enter the job market. Additionally, you can Download Computer Science Students Project on Helpdesk Ticketing System to get a head start. These downloads often come with source code, making it easier for you to understand and implement the system.

Where to Find Helpdesk Ticketing System Source Code

Finding the right resources is crucial for the success of your project. You can Helpdesk Ticketing System Source Code Download from various educational websites and forums. These downloads usually come with detailed documentation, which will guide you through the development process. By using these resources, you can ensure that your project is well-structured and functional. So, if you are looking to Download Computer Science Students Project on Helpdesk Ticketing System, make sure to check out reputable sources. This will not only save you time but also provide you with a solid foundation for your project. In conclusion, a Helpdesk Ticketing System project is an excellent choice for computer science students. It offers practical experience and valuable skills that will be useful in your future career. Whether you are looking for a Mini project download on Helpdesk Ticketing System or a Major project download on Helpdesk Ticketing System, there are plenty of resources available to help you succeed. So, start your journey today and make the most of these opportunities! <a href="https://www.freeprojectz.com/java-spring-boot" title="Java Spring Boot" class="word-link" target="_blank">Java Spring Boot</a> Angular and MySQL Project on Helpdesk Ticketing System

Java Spring Boot Angular and MySQL Project on Helpdesk Ticketing System

The Helpdesk Ticketing System project leverages Angular, Java Spring Boot, and MySQL to create a robust management application. This project is ideal for final-year college students looking for Java Spring Boot projects available on Freeprojectz.com for educational purposes. The project includes databases, source code, and documentation for Angular applications. The Helpdesk Ticketing System main project allows users to create tickets and investigate issues, with a comprehensive system to manage tickets, issues, categories, and more. The project features two user roles: admin and user. Users can create and raise support tickets, view their tickets, and access other information, while admins can add new tickets, categories, FAQs, and users.

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Modules and Description of Helpdesk Ticketing System Project:

User Module:

This module provides all functionalities related to users, tracking all user information and details. It includes CRUD (Create, Read, Update, Delete) operations for users, managed by the admin. We also offer customized Angular and Java Spring Boot Projects for beginners.

Features of User Module:

  • Admin can add new user records
  • Admin can view the list of user details
  • Admin can edit and update user records
  • Admin can delete user records
  • Users can view and update their details

Tickets Module:

This module manages tickets, the core component of the Helpdesk Support System developed using Java, Angular, Spring Boot, and MySQL. Both admin and users can interact with tickets, with the admin having full control over ticket management.

Features of Tickets Module:

  • Admin can manage tickets
  • Admin can edit/delete tickets
  • Admin can view the list of all tickets
  • Users can view ticket details

Category Module:

This module manages categories, with the admin having full control over category management.

Features of Category Module:

  • Admin can manage categories
  • Admin can edit/delete categories
  • Admin can view the list of all categories
  • Users can view categories

FAQs Module:

This module manages user FAQs, with the admin handling all FAQ records. Students can access Java Spring Boot projects with source code and database.

Features of FAQs Module:

  • Admin can manage FAQs
  • Admin can edit/delete FAQs
  • Admin can view the list of all FAQs
  • Users can view FAQs

Functionality Performed by User:

  • User Registration: Users can register on the website using the registration form.
  • User Login: Users can log in to the system using the login form.
  • User Feedback: Users can provide feedback on tickets using the feedback form.
  • User Tickets: Users can add new support tickets.
  • Change Password: Users can change their account password.
  • View all tickets created by the user
  • Check the status of tickets
  • View ticket replies
  • Access all FAQs
  • Logout functionality

Functionality Performed by Admin User:

  • Manage Users
    • Add new users
    • Edit existing users
    • View user profiles
    • List all users
    • Assign roles to users for login
    • Create login credentials for users
  • Manage Tickets
    • Add tickets
    • Change ticket status
    • Delete tickets
    • Reply to tickets
    • Search tickets
  • Manage Categories
    • Add categories
    • Edit categories
    • List categories
  • Manage FAQs
    • Add FAQs
    • Edit FAQs
    • List FAQs
  • Reports
    • Report of all users
    • Report of all tickets
    • Report of all FAQs

Technology Used in the Project Helpdesk Ticketing System

We have developed this project using the following technologies:

  • HTML: Page layout design
  • CSS: Styling and design
  • JavaScript: Validation and animations
  • Java Spring Boot: Business and backend API logic
  • MySQL: Database management
  • Angular: Frontend logic using Angular CLI
  • Visual Studio Code: IDE for Angular
  • STS (Spring Tool Suite): Development of Spring Boot APIs
  • Tomcat: Server for running the project

Supported Operating Systems

This project can be configured on the following operating systems:

  • Windows: Easily configured on Windows OS with WAMP or XAMP.
  • Linux: Compatible with all versions of Linux OS.
  • Mac: Easily configured on Mac OS.
Related Tags: 
Help Desk Ticketing System Project
Spring Boot Projects
Spring Boot Microservice Projects
Angular Projects
Java Spring Boot Angular Projects
Spring Boot Angular Source Code Download

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Project Title
Helpdesk Ticketing System
Image
Java Spring Boot, Angular and MySQL Project on Helpdesk Ticketing System
Description

Introduction to Helpdesk Ticketing System Projects

Operating System
Windows
Project Title
Helpdesk Ticketing System
Database
MySQL Projects
Project Title
Java Spring Boot, Angular and MySQL Project on Helpdesk Ticketing System
Project Type
Major Project on Helpdesk Ticketing System
Price
₹ 15000 INR
Discount
0%
Offer Price
₹ 15000 INR / $ 300 USD
Documentation
Documentation charges will be extra for any project
Helpline Number
  
+91-8376986802
Note
These softwares are not suitable for any of the business requriements.
For Mac Users
We are not supporting Mac System now. If you have Mac Os then connect with us before making payment

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