Helpdesk Ticketing System Java Spring Boot Angular Project

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Posted By freeproject on July 7, 2021
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Helpdesk Ticketing System is a Java Spring Boot, MySQL and Angular Project which runs on the tomcat server, you can also run this project in Eclipse and Spring Tool Suites (STS). We have developed this Java Spring Boot and Angular Project on Helpdesk Ticketing System for automating the process of Helpdesk Ticketing System. The main features of this project is to manage Tracker, Client, Ticket Type, Ticket, Issue and Helpdesk

This is a Major Project in Java using Spring Boot Micro Services API, which is suitable for students who are looking for final year java spring boot projects, the main modules of the project is Tracker module, Client module, Ticket Type module, Ticket module and Issue module, which performs all the operation in their respective domains. Spring Boot and Angular Project on Helpdesk Ticketing System is secured web application which run inside the JVM and we have used Eclipse IDE for developing this project

You can download spring boot project on Helpdesk Ticketing System from our website. Also we provide Helpdesk Ticketing System Project report, PPT and synopsis along with project. If you are looking for Spring, EJB, hibernate Helpdesk Ticketing System project then we can develop it also according to your requirements. This is a web application projects in java free download, which you can run easily on any of web browser.

Helpdesk Ticketing System is a simple java spring boot angular projects with source code for beginners from which students can learn, how to develop a good projects in Spring boot on STS tools. We also provide major spring boot projects for final year and mini spring boot projects for semester project.

For developing this Helpdesk Ticketing System in Spring boot, we have used many of the spring boot libraries. Like for database operations we have used JPA, hibernate and for writting custom queries we have used entity manager. All the dependencies of Helpdesk Ticketing System, we are managing by pom.xml file

Report of Helpdesk Ticketing System:

  • Tracker report : We can generate all the reports of Tracker in this
  • Client report : Generate reports related to Client
  • Ticket Type report : All Ticket Type reports will be available in this section
  • Ticket report : You can generate filtered reports of Ticket
  • You can generates the report of Ticket, Tracker, Issue
  • Client, Helpdesk, Ticket Type has facility for dynamic search. So you can filter the records run time
  • PDF reporting has been integrated for exporting of the report for Tracker, Client, Ticket Type modules
  • You can create the CSV reports for Tracker, Ticket, Client

Modules of Helpdesk Ticketing System:

  • Tracker module : We can manage all the operations related to Tracker from this module
  • Client module : This module is normally developed for managing the Client operations
  • Ticket Type module : All the operations realated to Ticket Type will be managed by Ticket Type
  • Ticket module : This module manages Ticket functionalities
  • Issue module : Issue modules performs all the create, read, update and delete operations of Issue
  • Helpdesk module : It manages all the functionalities of Helpdesk

Helpdesk Ticketing System Spring Boot API Installation Steps:

  • Download Helpdesk Ticketing System zip file and extract it
  • Open the project in Eclipse or STS Tools and run it
  • Open phpmyadmin and create Helpdesk Ticketing System database
  • Import database Helpdesk Ticketing System.sql
  • Open Your browser run the API : "http://localhost:8080/Helpdesk Ticketing System/"

Helpdesk Ticketing System Frontend Angular Installation Steps:

  • Download Helpdesk Ticketing System zip file and extract it
  • Run npm install command to download the required packages
  • Run ng serve command to run the project
  • Open Your browser run the API : "http://localhost:4200/" to run the project

Softwares needed to run Helpdesk Ticketing System

  • Sprint tool suites or Eclipse IDE
  • JDK 1.8 : To run this project you have JDK 1.8 version
  • Tomcat 8 : This project runs over the tomcat 8 server
  • MySQL : You need mysql database for running this project
  • MySQL JConnector : For making the connection from mysql and java, we need it
  • Node Version 10 : For configuring angular project
  • Angular CLI : For running the angular project

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