AWS Cloud Based Project in Helpdesk Ticketing System
Helpdesk Ticketing System is a AWS Cloud based project, where we have used many AWS Services. This AWS Cloud Based Project, we have developed for students who want to learn AWS and Cloud Computing. We will provide deplopyment instructions with full project source code and database of Helpdesk Ticketing System in AWS Cloud and its suitable for your final year cloud computing projects. We also provide customized Cloud based and cloud computing projects for beginners. The main objective for developing this AWS Cloud Based on Helpdesk Ticketing System is to provide interface to the manage Support, Issue, Ticket Type. Helpdesk Ticketing System is a web based cloud project. This project provides a lot of features to manage Ticket Type, Support, Issue. This project contains a lot of advance modules which makes the back end system very powerful.
If you are looking for Mini Cloud Computing Project on Helpdesk Ticketing System with project source code and database then this is good option for you. We provide full cloud based project support to students, so students can learn and improve their skills in cloud computing and AWS Projects.
In Helpdesk Ticketing System Cloud Computing Project, we have used headless based architecture, where all Helpdesk Ticketing System API we have developed in AWS lambda functions and all UI element we have developed in angular or react technology
Functionalities of AWS Cloud Computing Prooject on Helpdesk Ticketing System:
These functionalities we have developed in Helpdesk Ticketing System.
- Admin Login
- Change Password for users
- Logout Functionality
- Admin Dashboard for navigation
- Manage Support
- Adding New Support
- Edit the Exiting Support
- View details of the Support
- Listing of all Support
- Manage Issue
- Adding New Issue
- Edit the Exiting Issue
- View details of the Issue
- Listing of all Issue
- Manage Ticket Type
- Adding New Ticket Type
- Edit the Exiting Ticket Type
- View details of the Ticket Type
- Listing of all Ticket Type
- Reports of the project Helpdesk Ticketing System
- Report of all Support
- Report of all Issue
- Report of all Ticket Type
Screens Page of the project Helpdesk Ticketing System
- Login Page: Admin can login and get inside the system for managing the system
- Dashboard Page : To open respective pages from a single location
- Support Management : To manage details about Support
- Issue Management : On this page you can manage the details of Issue
- Ticket Type Management : Ticket Type contains functionalities of Ticket Type related tasks
- Change Password : To change the current password
Technology Used in the project Helpdesk Ticketing System
We have developed this project using the below technology
- AWS Lambda Function : All of the businesss login we have developed in Lambda Function
- Dynamo DB : We have used Dynamo DB Database for storing all the data.
- API Gateway : All of the API operations we are handling with API Gateway
- S3 Bucket : We have uploaded UI codes of Helpdesk Ticketing System on S3 Bucket
- Cloud Formation : All deployment of Helpdesk Ticketing System, we are doing with AWS Cloud Formation
- Serverless Framework : We have used Serverless Framework for developing this application
- Angular : All of the UI components of Helpdesk Ticketing System, we have developed in Angular
