Helpdesk Management System Class Diagram

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August 2 2017

Posted By: freeproject
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Posted By freeproject on August 2, 2017

Helpdesk Management System Class Diagram describes the structure of a Helpdesk Management System classes, their attributes, operations (or methods), and the relationships among objects. The main classes of the Helpdesk Management System are Help Desk, Ticket, issues, Track, Network, FAQ.

Classes of Helpdesk Management System Class Diagram:

Help Desk Class : Manage all the operations of Help Desk
Ticket Class : Manage all the operations of Ticket
issues Class : Manage all the operations of issues
Track Class : Manage all the operations of Track
Network Class : Manage all the operations of Network
FAQ Class : Manage all the operations of FAQ

Classes and their attributes of Helpdesk Management System Class Diagram:

Help Desk Attributes : helpdesk_id, helpdesk_ticket_id, helpdesk_name, helpdesk_number, helpdesk_type, helpdesk_description
Ticket Attributes : ticket_id, ticket_customer_id, ticket_type, ticket_date, ticket_description
issues Attributes : issue_id, issue_developer_id, issue_tester_id, issue_title, issue_type, issue_description
Track Attributes : track_id, track_issue_id, track_date, track_place, track_type, track_description
Network Attributes : network_id, network_name, network_type, network_description
FAQ Attributes : FAQ_id, FAQ_name, FAQ_type, FAQ_description

Classes and their methods of Helpdesk Management System Class Diagram:

Help Desk Methods : addHelp Desk(), editHelp Desk(), deleteHelp Desk(), updateHelp Desk(), saveHelp Desk(), searchHelp Desk()
Ticket Methods : addTicket(), editTicket(), deleteTicket(), updateTicket(), saveTicket(), searchTicket()
issues Methods : addissues(), editissues(), deleteissues(), updateissues(), saveissues(), searchissues()
Track Methods : addTrack(), editTrack(), deleteTrack(), updateTrack(), saveTrack(), searchTrack()
Network Methods : addNetwork(), editNetwork(), deleteNetwork(), updateNetwork(), saveNetwork(), searchNetwork()
FAQ Methods : addFAQ(), editFAQ(), deleteFAQ(), updateFAQ(), saveFAQ(), searchFAQ()

Class Diagram of Helpdesk Management System :

Class Diagram Image:

Helpdesk Management System Class Diagram

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